A front desk on WhatsApp that never closes.
Patients message after hours, during procedures and on Sundays. Quavok answers the routine questions, books and reschedules appointments and sends reminders, then hands anything medical straight to your team.
Consultation · Tomorrow, 5:00 PM
Reminder will come in the morning. 9:19 pm
Illustration: a sample conversation with a fictional clinic. Fees and timings come from your clinic, never made up by the assistant.
Your reception can't answer while the chair is busy.
Messages pile up during procedures and after closing time. Patients who don't hear back often book elsewhere, or simply don't turn up.
After-hours enquiries
Many patients message in the evening or on Sunday, when nobody is at the desk to reply.
Missed appointments
Reminder calls take staff time, so they get skipped on busy days, and empty slots follow.
The same questions all day
Timings, consultation fees, location, parking, "Sunday open hai?". Your front desk answers them again and again.
Front-desk work only. Clinical decisions stay with you.
We set it up with your doctors' timings, fees and rules, and test it with you on WhatsApp before it goes live.
Answers routine questions
Timings, which doctor is in on which day, consultation fees you've approved, location and directions, what to bring.
Appointments & reminders
Books, reschedules and cancels within your rules, then sends a reminder before the visit. Patients confirm with one reply.
Follow-up visits
Nudges for the next session or check-up date your doctor has set, so treatment plans don't drop off.
Nightly summary
At 9 PM: new enquiries, appointments booked, and the messages your team should reply to.
Enquiries 11 · all answered
Appointments 4 · Needs you 2
Clinic software Managed Ops
Appointment software with no integration? Our browser agents can often work it the way a person would. We check your software before we promise anything.
Built with clear limits.
A clinic's front desk carries more responsibility than a shop's, so these rules are part of every clinic setup.
No medical advice
It never diagnoses, suggests medicines or comments on reports. Symptoms and treatment questions go straight to your team, and urgent-sounding messages tell the patient to seek emergency care.
Only your approved answers
Fees, timings and policies come from a list you approve. If something isn't on it, the assistant says your team will reply instead of guessing.
Honest and private
It says it's an AI assistant when asked. It doesn't ask for reports or health records in chat, and you can ask us to export or delete your data at any time.
Live in about a week, in 3 steps.
No new software for your staff. We do the setup; you approve it on WhatsApp.
Free call
A 20-minute call about how appointments and enquiries work at your clinic today, and what's worth automating first.
You: 20 minutesWe build and test
We load doctors' schedules, fees, rules and your tone of voice, then test it with your team before patients see it.
Us: setup & testingIt runs, you steer
It handles the front desk around the clock. You get a nightly summary and can change anything with one WhatsApp message.
Ongoing: we monitor & tune3 pilot spots at 50% off.
Same plans as on our pricing, at half price for the first 3 businesses, so we can give each one close attention. Feedback after 30 days is optional and never scripted.
- Free audit and no setup fee
- Starter at ₹2,499/mo or Growth at ₹4,999/mo for 3 months
- Cancel anytime during the pilot
- No GST charged (not GST-registered)
Questions clinics ask us.
Will it ever give medical advice?
No. It's set up for front-desk tasks only. Any question about symptoms, medicines, reports or treatment is passed to your team, and the patient is told a person will reply.
We already have a receptionist. Why add this?
It doesn't replace your receptionist. It covers the hours and moments they can't: after closing, Sundays, and when they're busy with patients at the counter. Your receptionist can take over any chat at any time.
Will patients know it's an AI?
Yes, if they ask. It never pretends to be a person or a doctor.
Does it work with our clinic software?
Often, yes, either through a calendar or Google Sheet, or on Managed Ops through browser automation. We check your software on the call before we promise anything.
Do we need a new WhatsApp number?
Usually not. Automated replies run on the WhatsApp Business Platform, and we help you move your existing clinic number onto it where possible.
What about patient data?
Each clinic gets its own separate assistant and data. It collects only what's needed to book (name, phone, preferred time) and doesn't ask for health records in chat. See our Privacy Policy.
Let your front desk breathe.
Book a free 20-minute call. We'll show you the demo and tell you honestly what's worth automating at your clinic.
+91 90413 15226 · hello@quavok.com